This page contains answers to common questions  along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.

  1. How do I install SiS?
  2. What if my computer will not run the SiS installer after extracting the files from the SiS.exe file?
  3. How do I uninstall SiS?
  4. Why doesn't SiS show up on the task bar when minimized?
  5. How do I copy information from SiS to another application?
  6. How do I stop the annoying splash screen from loading every time?
  7. How do I report a problem with the software or submit a suggestion?

How do I install SiS?

If you only downloaded the SiS software and not the Windows Installer, find the SiS.exe file and double-click on it. The installation files will be extracted and then will run the installation wizard. (Note: If the Windows Installer is not installed on the PC, the installation will not continue after the files are extracted.)

If you also downloaded the Windows Installer, find the WindowsInstaller.exe file and double-click on it. After a few moments the SiS installation wizard will automatically load.

If you received the CD-ROM version of SiS, just double-click on the setup.exe file on the CD-ROM. The installation wizard will automatically run.

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What if my computer will not run the SiS installer after extracting the files from the SiS.exe file?

This is most likely caused by the fact that you do not have the new Windows Installer loaded on your PC. This is a new application installer from Microsoft.  You can download this application from the SiS download page. Once downloaded, double-click on the WindowsInstaller.exe file to extract the installer files and run the SiS installation.

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How do I uninstall SiS?

If you decide that SiS is not for you and decide to uninstall it, just use the Add/Remove Programs feature in Windows. This feature can be found in the Control Panels folder. Select SiS and then click on the Add/Remove button. The SiS installation wizard will load. You will have two choices: Repair or Remove. Select Remove and click the OK button.

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Why doesn't SiS show up on the task bar when minimized?

We thought that hogging up a spot on the task bar when the application is minimized was rude.  To restore SiS, just double-click on the SiS icon in the system tray.  You can also restore the application by right-clicking on the icon and then selecting an option from the popup menu.

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How do I copy information from SiS to another application?

SiS utilizes Windows' ability to drag and drop information. What this means is that if you click on a piece of information in SiS and drag it to another application, the information can be dropped into the other application. There are three important things to remember when trying to do this. The first is to continue to hold down the mouse button while dragging the information from SiS. The second is to release the mouse button when the information is over the desired location. The last thing is that the international "no" symbol (the circle with a diagonal line through it) means that the information cannot be dropped at the current location.

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How do I stop the annoying splash screen from loading every time?

We at The Merg's Freeware Co. know how annoying it is to see a splash screen every time a program is loaded as it normally just slows down the loading of the application. We've given the user the option of disabling it once the application is loaded for the first time. To disable the splash screen, select View->Splash Screen to remove the check mark. To re-enable the splash screen, select View->Splash Screen

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How do I report a problem with the software or submit a suggestion?

The are a couple of ways to submit a bug report or suggestion.  From inside the SiS application, select Help->About SiS. Once the About window is open, click on the e-mail address link. This will start an e-mail to us. Just enter your bug report or suggestion and send it off to us.

The second way to submit a bug report or suggestion is to use our on-line forms. SiS bug reports can be submitted by clicking here. Suggestions about any aspect of the company, web site, and software can be made by clicking here.

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